What pans are available right now? Is there a lid for the Field Skillet?
Currently, our only offering is a number 8 skillet. It has a diameter of 10.5 inches across the top (9” across the bottom) and is a full 2” deep. We do not yet have any timeline for developing a lid, but we know that there's demand and are keeping notes on everyone's input! Last updated: Mon, Mar 28 2016 1:29 pm EDT
What is seasoning?
Seasoning is a process of cooking oils and/or fats onto the surface of cast iron cookware such that it forms a protective and non-stick layer. It can be intentionally applied or it can develop naturally by cooking with oils and/or fats. Seasoning can also refer directly to the built up layers of cooked-on oils and/or fats. Last updated: Wed, Mar 16 2016 1:13 pm EDT
Will my Field Skillet be pre-seasoned?
Yes! Each skillet will come with nice seasoning base, so your pan will be ready to rock and roll right out of the box. Last updated: Wed, Mar 16 2016 1:13 pm EDT
What do you use for seasoning?
Our pans are seasoned with three coats of organic, non-gmo, expeller pressed canola oil (100% vegetable oil, no animal products). Last updated: Mon, Mar 28 2016 2:17 pm EDT
Can I get an unseasoned pan?
Not at this time. If demand is there, we plan to test eco-friendly packaging solutions that prevent the raw iron from rusting during shipping. The current industry standard is to place raw iron parts in a plastic bag, which isn’t our cup of tea. Last updated: Wed, Mar 16 2016 1:13 pm EDT
Can I put my Field Skillet in the oven?
Absolutely! Part of why we love cast iron cookware is because it is so versatile. You can bake / roast in your skillet to your heart’s (and stomach’s) content. Last updated: Wed, Mar 16 2016 1:13 pm EDT
Do you have international shipping?
Yes! We are offering international shipping, which you can select when you pledge to our Kickstarter. We’ll continue to ship internationally after our Kickstarter, and hope to offer better rates as demand increases abroad. Last updated: Wed, Mar 16 2016 1:13 pm EDT
When can I expect to receive my pan?
This depends on which reward you select. Last updated: Wed, Mar 16 2016 1:13 pm EDT
Can I use your skillet on a glass top cooking surface?
Yes! You can use your Field Skillet on any cooktop. However, if you have an induction or glass-top electric range, you should be mindful to handle the pan with care–no dropping, slamming, or heavy scraping. Last updated: Wed, Mar 16 2016 2:30 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
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I never received my invitation. How do I complete the survey?
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When will my order be shipped, charged or locked?
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Can I upgrade or get multiple copies of my pledge?
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